Frequently asked questions.

  • How Our Pieces Are Priced

    • Every piece at Charlie’s Charms is handmade with care. The price you see reflects the real cost of creating it — from the materials we use, to the hours spent crafting, to eco-friendly packaging, and the small business costs that keep Charlie’s Charms running.

    Simple Price Breakdown:

    Materials + Time Spent Making + Packaging & Shipping + Website & Business Fees = The retail price

    Additionally, Charlie’s Charms is a one person owned company - therefore please take this into consideration when exploring our products

  • Charlie’s Charms is a small, independent jewellery brand creating handmade pieces with love and care. We focus on charm bracelets, earrings, necklaces, and accessories designed to be fun, personal, and affordable.

  • Yes! Every piece is handmade with care, using quality beads, charms, and materials. No mass production—just thoughtful, one-of-a-kind designs.

  • Sometimes! If you have something specific in mind, send us a message via the Contact page or Instagram @CharliesCharmsUK and we’ll let you know what’s possible.

  • YES - as of October 2025

    • Please check the shipping fees for international. Items will have a higher shipping price compared to the UK.

    • Royal Mail is the shipping courier

  • Most UK orders are processed within 1–3 working days.

    Delivery usually takes 3–5 working days after dispatch.

    You’ll receive a confirmation email once your item has been shipped.

    if you have not heard anything or received your delivery please contact us

  • Due to hygiene reasons, we don’t accept returns on earrings.

    For other items, please contact us within 14 days if there’s a problem and we’ll do our best to help.

  • Follow us on TikTok and Instagram @CharliesCharmsUK or sign up for our newsletter to be the first to see new collections and offers.

Close-up of a woman's neck and collarbone area showing layered necklaces with small pendants, wearing a gray tank top.