Frequently asked questions.
- 
      
        
          
        
      
      
How Our Pieces Are Priced
Every piece at Charlie’s Charms is handmade with care. The price you see reflects the real cost of creating it — from the materials we use, to the hours spent crafting, to eco-friendly packaging, and the small business costs that keep Charlie’s Charms running.
Simple Price Breakdown:
Materials + Time Spent Making + Packaging & Shipping + Website & Business Fees = The retail price
Additionally, Charlie’s Charms is a one person owned company - therefore please take this into consideration when exploring our products
 - 
      
        
      
      
Charlie’s Charms is a small, independent jewellery brand creating handmade pieces with love and care. We focus on charm bracelets, earrings, necklaces, and accessories designed to be fun, personal, and affordable.
 - 
      
        
      
      
Yes! Every piece is handmade with care, using quality beads, charms, and materials. No mass production—just thoughtful, one-of-a-kind designs.
 - 
      
        
      
      
Sometimes! If you have something specific in mind, send us a message via the Contact page or Instagram @CharliesCharmsUK and we’ll let you know what’s possible.
 - 
      
        
      
      
YES - as of October 2025
Please check the shipping fees for international. Items will have a higher shipping price compared to the UK.
Royal Mail is the shipping courier
 - 
      
        
      
      
Most UK orders are processed within 1–3 working days.
Delivery usually takes 3–5 working days after dispatch.
You’ll receive a confirmation email once your item has been shipped.
if you have not heard anything or received your delivery please contact us
 - 
      
        
      
      
Due to hygiene reasons, we don’t accept returns on earrings.
For other items, please contact us within 14 days if there’s a problem and we’ll do our best to help.
 - 
      
        
      
      
Follow us on TikTok and Instagram @CharliesCharmsUK or sign up for our newsletter to be the first to see new collections and offers.